FAQ
Find answers to common questions about our chemical manufacturing processes, technical support, and global logistics framework.
Still have questions?
Our technical support team is available to assist you with any specific manufacturing or chemical inquiry.
How can I request a quote?
Fill out the online inquiry form in the 'Contact Us section or reach out to our sales team via email (sales2@liwei-chem.com) or phone (+8615380400285). We will provide a customized quote promptly based on your industrial specifications.
What are your payment terms?
We accept bank transfers, major credit cards, and letters of credit. Standard orders are due within 30 days; custom manufacturing projects' terms are negotiable based on the project scope.
Do you offer custom solutions?
Yes. Our R&D team of chemists and engineers can develop tailored products and specialized services based on your technical requirements and manufacturing specifications.
Can I visit your production facilities?
Yes. Our facility is open to professional visits. Contact customer service at least two weeks in advance to schedule a tour with safety briefings and guided technical visits.
